Free Shipping on All Bikes - 2020
GET FREE FEDEX GROUND SHIPPING ANYWHERE IN THE CONTINENTAL U.S.
Most in-stock orders for the continental U.S. are processed on the next business day and then shipped via FedEx or on another major carrier. Once on their way, they should reach their destination within 5 business days (depending upon your location).
Open Box bicycles ship within 14 days from your purchase date. We appreciate your patience on the additional processing time.
Our warehouse and fulfillment center are based in Sumner, WA – just a few miles south of Seattle on the West Coast. Most of our orders are shipped directly from there. For estimated transit times once FedEx has picked up your purchase from our warehouse, find your location on the map below (U.S. only).
Hawaii & Alaska
We are happy to deliver to customers in Hawaii and Alaska. However, due to higher freight costs we are unable to offer free shipping and there is an additional charge:
- $199 shipping fee per bike to Hawaii
- $389 shipping fee per bike to Alaska
Please note that these are subsidized rates – the actual shipping cost for these locations is higher.
Do you ship to Canada?
No. At this time we do not ship to Canada.
While we have a lot of loyal EVELO owners all over Canada, the duties had become prohibitively expensive and the logistical challenges involved had made it difficult to provide the buying experience to which our customers are accustomed.
Do you ship internationally?
Unfortunately, at this time we only ship our bikes to the U.S. International orders are not supported.
How is the bike shipped?
EVELO electric bikes are shipped 95% assembled. It takes a few easy steps to complete the assembly. Step-by-step instructions are included and detailed assembly videos are available for review on our service page. All models are designed to be assembled by you, you don’t need to be a bicycle mechanic to put it together.
We also offer professional assembly through a bike shop in your area. Learn more about our various assembly and delivery options.